![]() ![]() No sympathetic ears or people to assist early in the morning and no one including hosts work past midnight. It was pretty aggravating after traveling to get there to meet a 7:00 a.m. Front desk staff couldn't/wouldn't confirm that I booked because it wasn't check-in time yet, which made no sense to me. I was shocked and asked for someone in authority to check, help, etc. I explained I knew it wasn't check-in time yet, but since I was there, would she please verify my reservation for the proper room type so there wouldn't be any problems when it was check-in time? She claimed we were not booked under that room type nor were any available for our stay. We drove all night for 12 hours so of course we arrived early. ![]() First trip in March.Although I booked under a promotion and had it verified several times before arriving because of my disability and past experiences elsewhere, I was confirmed a wheelchair accessible room with a roll-in shower, non smoking king bed. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |